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Last updated: October 08 2021

Privacy Policy

Who are we?

This site belongs to DYB Leads or "We" a data controller registered in England and Wales.

We are registered with the Information Commissioner Office. "We" are committed to acting in compliance with the General Data Protection Regulation and Data Protection Act 2018 also registered with ICO.

What does this notice cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data.

Personal Data:

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we may use is set out below:

Information we may collect from you?

When you receive a service from our website or other communication from us, we may ask you for personal data and other information to allow us to provide you with the services that you require. This could include the following:

  • Full name

  • Email address

  • Telephone number

  • Details of your enquiry

  • Name of your Organization

  • Position Held

  • Profiled Information such as your preferences, interests, likes and dislikes.

We will NEVER collect any financial details from you or would we collect any sensitive information.

What legal basis do we use for processing your data?

Your data must be processed by us using one of the valid legal bases defined by the Regulations. When you provide your personal data, we process this using two different legal basis depending on the purpose; either consent or legitimate interests. We will never switch from one legal basis to another without your permission.

To whom may we share your data with?

We may share your data with our brands / trading styles under DYB Leads : Profitsurvey.co.uk, Luckbooster.co.uk, Grabyourvouchers.co.uk, Yoursavingsclub.co.uk, Winmylottery.co.uk, Yesforwin.com, Yesforgifts.co.uk, Winandsave.co.uk, Findmyinsurance.co.uk, Claimdebt.co.uk, Funeraldelights.co.uk, Readyforsolar.co.uk, Dezignyourbusiness.com, Dezignyourbusiness.co.uk, Dezignyourbusiness.co.uk. Dybleads.co.uk, Futurespendmarketingsurvey.co.uk, Protectallappliance.co.uk, Lessmybills.co.uk

  • Professional Services such as charities, solicitors, financial advisors or consultants

  • Financial Products Services such as but not limited to banking, credit cards, loans, mortgage, Loans

  • Agencies and Brokers who buy and sell consumer data in the UK.

  • Telecoms and Broadband Companies offering mobile phone, landline, broadband and technology and digital TV

  • Household Service Companies such as utility, gas, electricity switching and other household utilities such as water

  • Insurance and warranty companies such as car, home, life, income protection, pet, travel insurance, white goods cover and electrical goods cover

  • Lifestyle, leisure and retail companies such as but not limited to food and drink, events, cinemas, arts.

  • Home improvements such as but not limited to conservatory, blinds and curtains, windows, insulation, boilers, extensions, gardens, solar panels.

  • Funeral Plans and Will Writing (new or review)

  • Charity and Social Organisations

  • Automotive such as but not limited to the car and bike manufacturers, test drives, servicing, breakdown cover

  • Gaming such as but not limited bingo, lottery, competitions, betting

  • Mail order such as but not limited to catalogues, online retailers or free kits

  • Media such as but not limited to online, television, radio, newspapers, magazines

  • Retail Industry such as but not limited to fashion, groceries, coupons, discounts, goods and other high street brands

  • Health / Mobility such as but not limited to fitness, opticians, hearing aids, care homes, mobility aids, cosmetics

  • Market Research to gather information about consumers’ preferences and interests

  • From time to time, we also supply data to these sectors via agencies / brokers and we ensure that these agencies / brokers are reputable firms.

How long will we retain your personal data?

We will retain your personal data for as long as is necessary for the required service to be provided to you and in light of the reason for which it was first collected. All retained personal data is subject to the controls of our Data Protection Policy and will be kept for at least 12 months or as long as we have an active consent / opt in record from you. It is important to us that we have an accurate and up-to-date information about your personal data. And so, we will regularly update our database against suppression files and remove those who wish to no longer be contacted.

WHERE DO WE STORE OR TRANSFER YOUR PERSONAL DATA?

Once we have received your personal data, we will use recognized industry standard procedures and security features to try to prevent unauthorized access, misuse, disclosure and breach towards confidentiality, integrity and availability.

The data you share with DYB Leads through its trading names mentioned above are generated from our call centres in the Philippines who call you to conduct the questionnaire under the Save Today brand

Your personal data will be under the control and use DYB Leads. It will be held on our computer systems and servers at DYB Leads Offices.

The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality; procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so; When you participate and opt In and agree to be contacted based on your preferences, you also agree to DYB Leads and Save Today and the marketing service providers related to your responses to use your details and supply them to other organisations specific to the purpose of sending you information, offers and promotions or lifestyle offers based on your preferences or profile.

DO WE COLLECT DATA FROM OTHER SOURCES?

In order to validate and keep our consumer records as up to date as possible, we use third party products to help us verify data. When we collect information from these parties, we ensure that they have valid legal basis to process and share your data with us. We also match your data against industry suppression files and Telephone Preference Service (TPS). You can register for this free of charge at www.tpsonline.org.uk.

WHEN DO WE HAVE TO SHARE YOUR DATA?

In exceptional circumstances such as dealing with fraud, credit risk, dealing with abusive online behaviour, to enforce rights, to protect property, to protect human safety, if the law requires it; or if we sell or merge any part of our business, we may pass your personal data to another person or organization to use for their own purposes after obtaining your explicit consent on the matter. We will not otherwise disclose your personal data to anyone outside DYB Leads to use for their own purpose without telling you, obtaining your explicit consent and / or by updating this privacy policy.

WE DO NOT SHARE YOUR PERSONAL DATA:

DYB Leads will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of the business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is shared with a third party, as mentioned above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

if any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.

ACCESSING YOUR PERSONAL DATA

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “Subject Access Request”. All subject access requests should be made in writing and sent to the email or postal addresses shown above. Normally, there is no charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 30 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required. You will be kept fully informed of our progress.

ACCESSING YOUR PERSONAL DATA

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “Subject Access Request”. All subject access requests should be made in writing and sent to the email or postal addresses shown above. Normally, there is no charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 30 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required. You will be kept fully informed of our progress.

COOKIES

Cookies are text files placed by websites onto your computer. They collect standard Internet log and visitor behaviour information. Cookie name Purpose
__utma This cookie is used to monitor the number of times a visitor has been to the site related to the cookie, when they first visited the site, and when they were last on the site. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
__utmb These two cookies work together to establish how long a visit has taken. b signals when a user enters the site and c __utmc signals when a user leaves.
__utmz Captures how a visitor accessed the site including: which search engine was used, what link was clicked on, what keywords were used and geographical location.
We may obtain information about your general Internet usage by using a cookie file, which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Website and to deliver a better and more personalized service. Some of the cookies we use are essential for the site to operate. If you register with us or if you continue to use the Website, you agree to our use of cookies. Cookies are widely used in order to make the Website work, or work more efficiently, as well as to provide information to the owners of the site. You block cookies by activating the setting on your browser, which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. For further information please visit the websites www.aboutcookies.org or www.allaboutcookies.org

YOUR RIGHTS

Data protection regulations mean you have rights over how we hold and use the information we hold about you:

The right to be informed about the collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details mentioned above. The right to access the personal data we hold about you. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your personal data that we The right to restrict (i.e., prevent) the processing of your personal data. The right to object to us using your personal data for a particular purpose or purposes. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. Rights relating to automated decision-making and profiling.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first.

DESTRUCTION OF DATA

Our Customer Care team is trained to help and assist any consumer who contacts us. If the team feels that the consumer is unhappy and would no longer like to receive any calls, our team can help the consumer resolve this issue by initiating and completing a data destruction document. As a company we recognize that not all consumers may like to be contacted and perhaps no longer wish to be contacted.

Our Customer Care team processes any requests from consumers and from time to time, may delete all the information we may hold on a consumer if this is the way to make them happy. The process for this is outlined in our customer care process.

Transferring Your Data Outside of the EU:

Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated above in accordance with this policy. This will only be done with a contract that has been approved by the European Commission with the recipient of your personal information that provides a suitable level of high-quality protection. How You Can Obtain Data We Hold About You have the right to know what information we hold on our system about you at any given time. To obtain details of the information we hold as it relates specifically to you, you may contact DYB Leads.

Information we don’t hold about you

Credit & Debit card details Bank account details. Medical history Political & Religious beliefs. Bank Balance Other sensitive information.

Complaints or Any Queries

We always do our best to meet the highest standards when collecting and using personal information. For this reason, we take any complaints very seriously and encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. However, we are happy to provide any additional information or explanation needed.

You also have the right to complain to the supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO) and their contact details are:
The Information Commissioner’s Office
Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
Telephone - 0303 123 1113

Unsubscribe

You can unsubscribe from DYB Leads or "WE" at any time by submitting details on our website or request to opt out even on calls during survey. We would add his or her telephone number in our global DNC file. Your details will be suppressed as per your request and neither further emails / SMS will be sent to you nor any details be passed onto any 3rd parties for the usage described in this Privacy Policy. To request suppression from DYB Leads completely, please write to us at [email protected] or you can call 0288 504 0036 - following receipt of your message your details will be removed immediately.

UK Representative

DYB Leads Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
Phone: 0288 504 0036
Email: [email protected]

Copyright Disclaimer

We acknowledge that all rights to the Logos/Images are the exclusive property of websites/companies shown, and all goodwill generated through our use of the Logos/Images will inure solely to the benefit of the respective websites/companies. We will not take any action that conflicts with Logo's/Image's rights in, or ownership of, the Logos/Images. The Company/Website reserves the right, exercisable at its sole discretion, to modify these Guidelines and/or the approved by the Websites/Companies at any time and to take appropriate action against any use without permission or any use that does not conform to these Guidelines. The Logos/Images are used in fair way by us and we in no way mean to gain profit/ownership from the Logo/Image displayed.

Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
This Privacy Notice was last updated on 08 Oct, 2021

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